Frequently Asked Questions

Does Rowan still have a store in Carpinteria?

We unfortunately have decided to close our Carpinteria store, and focus on our store in Ventura to make it the best Rowan shopping experience for our customers.

Where can I use my Rowan gift cards?

You can use any gift cards or store credit at our Ventura location. Customers are always welcome to call the store and have items shipped as well if they live out of town. We can apply any store credit over the phone.

Is Rowan dog-friendly?

Yes! We absolutely love when you bring your dogs into the store as long as they are well-behaved and non-aggressive.

Does Rowan offer gift wrapping?

Yes! We are happy to gift wrap any purchase for you in-store at our Ventura location.

What is your return policy?

Please review our Shipping + Returns policy and if you have any additional questions, contact us directly.